Introduction

AppMark Infotech (“AppMark Infotech”, “we”, “our”, or “us”) is an India-based technology company that respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) and when you use our services, including DevOps, web development, mobile app development, SEO, digital marketing, AI solutions, blockchain development, and related IT services.

We work with clients in India, Asia, Europe (including the EU/EEA and the United Kingdom), the Middle East, and other regions worldwide. By accessing or using our Site and services, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site.

Who We Are

AppMark Infotech is a technology and digital solutions provider incorporated and operating from India. We offer services such as:

• DevOps consulting and infrastructure services
• Web design and web development
• Mobile application design and development
• Search engine optimization (SEO)
• Digital and performance marketing
• Artificial Intelligence (AI)–based solutions
• Blockchain and decentralized application development
• Other custom software and IT consulting services

This Privacy Policy applies to information collected through our Site, contact forms, project enquiries, and related online communications.

Information We Collect

Information you provide to us:

• Contact details such as your name, email address, phone number, company name, and job title when you fill out enquiry or contact forms, request a quote, subscribe to newsletters, or communicate with us.
• Project and business information you choose to share, such as requirements for DevOps, web, mobile, SEO, marketing, AI, blockchain, or other technology projects, documents, and other content.
• Billing and payment information when you purchase our services (processed securely, often via trusted third-party payment providers where applicable).

Information collected automatically:

• Technical data such as IP address, browser type, device type, operating system, referral URLs, and access times.
• Usage data such as pages visited, time spent on pages, clicks, and navigation paths on our Site.
• Cookies and similar technologies that help us recognize your browser, remember your preferences, and understand how our Site is used.

Information from third parties:

• Analytics and advertising partners (for example, tools such as Google Analytics or ad platforms) that help us understand Site traffic and the performance of our SEO and marketing campaigns.
• Social media platforms or other public sources when you interact with our posts, ads, or send us messages through those channels.

How We Use Your Information

We use the information we collect for purposes including:

• Service delivery: To respond to your enquiries, understand your requirements, plan and execute DevOps, web, mobile, SEO, marketing, AI, blockchain, and other technology projects, and provide ongoing support.
• Project communication: To communicate about proposals, statements of work, timelines, project updates, and technical details.
• Improvement of our Site and services: To monitor and analyze how visitors use our Site and services so that we can improve user experience, performance, security, and service quality.
• Marketing and promotions: To send newsletters, case studies, service updates, event invitations, and special offers related to our services, in line with your communication preferences and applicable law.
• Security, fraud prevention, and legal compliance: To protect our systems, prevent misuse, enforce our agreements, and comply with legal and regulatory requirements.

Legal Basis for Processing (India, EU/EEA, UK and similar regions)

We process personal information in accordance with applicable laws, including Indian data protection and IT laws and, where relevant, the data protection laws of other regions (such as the EU/EEA and UK). Depending on your location, we process your information based on:

• Your consent (for example, for certain marketing communications or cookies).
• The necessity to perform a contract or take steps at your request before entering into a contract.
• Our legitimate interests (for example, improving our services, strengthening security, and promoting our business to existing or potential clients).
• Compliance with legal obligations.

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers and partners: With trusted third parties that help us operate our business and deliver services, such as hosting providers, analytics and marketing tools, email service providers, cloud infrastructure, payment processors, and specialist subcontractors (for example, for specific AI or blockchain components), under appropriate confidentiality and data protection obligations.
• Business transfers: In connection with any merger, sale of assets, financing, or acquisition of all or part of our business by another company, where your information may be transferred as part of that transaction.
• Legal, security, and protection: Where required by law, in response to valid legal processes, or to protect the rights, property, or safety of AppMark Infotech, our clients, or others.

International Transfers

We are based in India but operate and use service providers in different countries, including in Asia, Europe, the Middle East, and other regions. As a result, your information may be transferred to and processed in countries other than your own. Where required by law, we implement appropriate safeguards (such as contractual protections) to protect your information in accordance with applicable data protection rules.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including for the duration of a project, for our legitimate business interests, and as required by law (for example, for tax and accounting obligations). When personal information is no longer needed, we will securely delete or anonymize it.

Data Security

We use reasonable technical and organizational measures to protect your information, including secure servers, access controls, and, where appropriate, encryption. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Subject to applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction or updating of inaccurate or incomplete information.
• Request deletion of your personal information, in certain circumstances.
• Object to or restrict certain types of processing.
• Withdraw consent where processing is based on your consent (for example, for marketing).

If you are located in the EEA, UK, or another region with similar data protection laws, you may also have the right to data portability and to lodge a complaint with your local data protection authority. To exercise any rights, please contact us using the details in the “Contact Us” section below.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate and personalize our Site, understand how visitors engage with our content, and measure the effectiveness of our SEO and marketing campaigns.

• You can configure most browsers to refuse cookies or notify you when a cookie is being placed. If you disable cookies, some features of our Site may not function properly.
• We may use third-party analytics and advertising tools that place their own cookies and similar technologies to help us analyze traffic or deliver relevant ads.

Third-Party Links

Our Site may contain links to websites, tools, or services operated by third parties (for example, cloud platforms, code repositories, marketing platforms, or social networks). We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are primarily intended for business clients and are not directed to children. We do not knowingly collect personal information from children under the age required by applicable law. If we become aware that we have collected such information, we will take steps to delete it.

How We Handle Project Data and Code

As part of providing DevOps, web development, mobile app development, SEO, marketing, AI, blockchain, and other technology services, we may receive access to your project assets, repositories, servers, test environments, and business data. We use this information strictly for the purpose of delivering and improving the agreed services.

• We access client systems and data only on a need-to-know basis and as authorized by you.
• Where possible, we prefer using staging or test environments instead of live production systems.
• We encourage and support the use of secure channels (such as encrypted connections and password managers) for sharing sensitive information.

Confidentiality and Non-Disclosure

We understand that your business information, source code, designs, and strategies are confidential. Unless agreed otherwise in a separate contract or non-disclosure agreement (NDA), we follow these general confidentiality practices:

• We do not disclose your confidential information to third parties except as required to deliver the services (and then only under appropriate confidentiality obligations) or where required by law.
• Our team members and subcontractors are bound by confidentiality obligations regarding client information.
• We do not claim ownership of your proprietary content, data, or intellectual property that you provide to us for a project, unless otherwise agreed in writing.

Email, SMS and Messaging Communications

We may contact you by email, phone, SMS, or messaging platforms (such as WhatsApp, Skype, or similar tools) for:

• Responding to your enquiries and support requests.
• Sharing proposals, project updates, and technical information.
• Sending service-related announcements, newsletters, and marketing communications (where permitted by applicable law and your preferences).

You can opt out of marketing emails at any time by using the unsubscribe link in our emails or by contacting us directly. Even if you opt out of marketing, we may still send you non-promotional messages related to your active projects or legal obligations.

Profiling and Automated Decision-Making

We do not use your personal information to make decisions that have legal or similarly significant effects on you solely on the basis of automated processing. We may use analytics and basic profiling (for example, understanding which services visitors are most interested in) to improve our Site, offerings, and marketing, but this does not involve decisions that produce legal effects on you.

Your Rights: How to Make a Request

If you wish to exercise your rights (such as access, correction, deletion, or objection), please contact us using the details provided in the “Contact Us” section. To help protect your privacy, we may request certain information to verify your identity before acting on your request.

We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws in India and, where relevant, the laws of your jurisdiction.

Grievance Officer (India)

In accordance with applicable Indian IT and data protection requirements, you may contact our designated Grievance Officer for questions or concerns about this Privacy Policy or our handling of your personal information:

Grievance Officer
Name: [Your Grievance Officer Name]
Email: [Grievance Officer Email Address]
Address: [Company Address, City, State, PIN, India]

The Grievance Officer will endeavour to acknowledge and resolve your concerns within the timeframes prescribed under applicable Indian law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, or legal requirements. When we make changes, we will update the “Last Updated” date associated with this page. Your continued use of our Site or services after any changes signifies your acceptance of the updated Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us through our contact page or using the contact details provided on the Site.

For enquiries, please contact us.